About
Case Studies and Reviews
Distinctively proud to not be your ‘average high street service’
When you are considering investing in one of the most significant purchases in your lifetime, we at Durham Rose appreciate how daunting and bewildering that can be.
It can feel overwhelming when comparing high street shop-fronted jewellers, let alone trying to understand the unique, creative experience that we as an online design service can offer you.
However, we wanted to assure you as much as possible at the start of your journey through the most effective manner we can think of; completely independent and honest feedback from some of our former and forever clients.
Trustpilot
Julie Lock Published 27 November 2017
5* Service and The Most Beautiful Engagement Ring EVER
“My partner went to Durham Rose so he could work with them to design my engagement ring, what they achieved was to capture my personality in a ring. I love it. I needed to get the size altered and Durham Rose were brilliant, they knew I was keen to start wearing it so they were really quick, kept me up to date where they were up to and as promised delivered it back on time. These guys put the customer at the heart of what they do. Definitely going to get the wedding rings from them. And Melissa is a star.”
Thomas Edwards Published 23 November 2017
Excellent service and a beautiful ring.
“Excellent service and a beautiful ring, our advisor Natalie was a delight to talk with and helped me design the most beautiful ring I have ever seen. They even accommodated me sending my own 3D models which was a great help when explaining what I wanted to create. The ring arrived on schedule and in a beautiful box I couldn’t have asked for better service and at a competitive price, I wouldn’t choose to go anywhere else.”
To read more, please click the link:
Sarah Tugwell reviewed Durham Rose – 5 star 17 November at 12:58 · “Wow wow wow..My partner had been liaising with Natalie to help with the smooth process of my engagement ring. My partner explained how helpful Natalie has been throughout the whole design, updating all the way! I absolutely love my ring and gets so many compliments and wow factor. My partner did amazing at designing it and you guys perfected it with amazing service and amazing quality jewellery. Roll on our wedding rings!!! Thank you Natalie and the team…” Sarah and Andrew
To read more, please click the link:
https://en-gb.facebook.com/pg/DurhamRoseUK/reviews/?ref=page_internal
If you are still unsure of the highest possible quality of service and experience you will receive whilst working with us or if you just prefer the human aspect of communication, do not hesitate in calling one of Design Team today. We are always here for you.
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Get in touch with one
of our incredible designers
Our team and their wealth of experience will seamlessly guide you through the design process and create a unique, one off timeless piece of jewelery.
Get in touch with one of our incredible designers
Our team and their wealth of experience will seamlessly guide you through the design process and create a unique, one off timeless piece of jewelery.