We’re ready when you are, so go ahead and schedule your virtual consultation.

Contact Us

Book in for a full complementary design session with one of our designers. All design sessions are done via Zoom, book a date and time below to get started.

If you would like to contact us by phone, call us direct on 0208 144 0035

Alternatively, book in for a 10 minute call with one of our designers at a time that suits you best.

We Offer Both in House and Online Consultations

Virtual Consultations – Design From Home

Book your consultation now the same way you arrange a work meeting or a coffee date with a friend. Just before your scheduled time, we will send you a web link to join the call, and you will see your designer and his/her computer screen. We will explain the process in detail and help you express your ideas, while we translate them into a ring design before your eyes. Not quite ready? You can also ask for more information or request a preliminary phone call with us.

In-Person Consultations – Not Your Normal Jewellery Store

Rather do it in person? We can do face-to-face too (most of the time!)
Things are a little different these days, but if you are more comfortable with an in-person consultation, please contact us. Due to current global health issues, your appointment may be subject to specific conditions.

Our Locations

Stratford Studio

ADDRESS
14 East, Bay Lane, Stratford
London, E15 2GW

TELEPHONE
0208 144 0035

EMAIL
studio@durhamrose.com

Essex Studio

ADDRESS
4 Forest Drive, Theydon Bois
Epping, Essex CM16 7EY

TELEPHONE
0208 144 0035

EMAIL
studio@durhamrose.com

TrustPilot Reviews

Daniel

Can We say thank you so much for making our dream ring a reality! I can’t believe how amazing it is!

Julius

From start to finish From start to finish, the process has been a pleasure. Perfectly tailored around your needs and requirements while providing a unique and magical experience. Can’t recommend highly enough. If you want bespoke look no further!

Andrew

Excellent from start to finish. The team were extremely knowledgeable and guided me through the whole process from acquisition of diamond to final ring design. Faye took the time to understand exactly what I was looking for...

Julie

Stunning design with a personal service! It has been an absolute pleasure to work with Natalie at Durham Rose. From the first conversation through the design process, she has made it an exciting and personal experience...

Christopher

I did unwrap and it’s brilliant. Came out far better than what I could have imagined, it’s stunning. Love the metal work and definitely made the right decision on the bigger Ruby. Thank you for helping me design this ring. Looking forward...

Nicholas

Fantastic Fantastic customer service from start to finish. The quality of the ring was superb and attention to detail on the design made the engagement ring perfect for what I had envisioned to give to my partner.

Kishan

The ring has arrived Faye and it is STUNNING! I really love it and the sizing seems just right. I wasn’t feeling nervous until now but suddenly it is very exciting and real. Amazing! Thank you so much for the card too. Such a lovely touch.

Samuel

Very professional and really listen to… Very professional and really listen to your needs. Very helpful in the design and creative process.

Matthew

I got the ring on Friday, I just wanted to say thank you. I love it! thank you so much for all your help, I am sure she will love it!

Sarah

Thank you! It went really well and she loves the ring!! I dropped it in her glass of prosecco!

Sebastian

The ring is perfect thank you, but more importantly Becky loves it as well! We are officially engaged, everything went to plan thankfully

Thomas

Absolutely recommended! Natalie is very skilled design consultant and able to guide you through the end-to-end process. She is very transparent and an excellent communicator. I couldn't wish for better!

Carl

I received the ring late morning, it looks absolutely beautiful, fingers crossed Emma likes it too! Thanks so much for all your help

Matthew

An honest account of my experience... Natalie was extremely helpful through-out the whole process. I don't think I'm exaggerating when I say I was quite an inquisitive/borderline difficult customer when it...

Ruaidhri

Lovely service and very helpful & patient with designing a ring with a man with ZERO clue about jewellery, but with very specific requirements. The ring is beautiful. So happy.

Ashley

The best experience Working with Durham Rose to design my partner's engagement ring was the best decision I could've made! Natalie was so helpful and patient during the process, and the final product was more beautiful...

Andy

I had a great experience with Durham Rose. By far the most interactive self-design studio on the market – you're given autonomy over every aspect of a ring, rather than mix-and-matching from preset selections as with competitors...

Jacob

The ring arrived in good time this morning. It is beautiful and exactly as I had hoped it would be. Thank you for everything you have done

Chris

My fiancée Natalie absolutely loves the ring. My thanks to you and the team at Durham Rose for making this all possible!