How Long Will It Take For My Ring To Arrive?
I’m Worried That My Partner Will Find Out, Can The Ring Be Delivered To Somewhere Other Than My Home Address?
We frequently ship to hotels worldwide and we are happy to arrange this discreet delivery option with you during your experience with us. We can ship all around the world and depending on location, this will incur a 1-4 day ship period. We charge an additional £80 for all deliveries outside the UK.
Can I Track My Delivery?
Yes. We use Royal Mail Special Delivery which is ‘Guaranteed Next Day’ delivery and requires a signature so it is an extremely secure method of shipment. If we are shipping overseas we opt for DHL who we have a longstanding working relationship with and have complete confidence in their overseas delivery. In both instances, your parcel will be tracked from start to finish and we will inform you of such details via secure email.
Can I Collect It Myself?
Yes, if you would like to collect your ring in person this can also be arranged. It’s always a pleasure being able to meet our clients face to face and we welcome the opportunity, so if you would prefer to do this please do just let us know.
What Happens If I Miss The Courier Delivery?
What If The Package Arrives And Is Damaged Or Looks Tampered With?
Are There Any Shipping Charges?
Payment is made in Great British Pounds (£), so Dollar ($) and Euro (E) prices are meant as a guide only.
Your credit card company will convert to your currency at their exchange rate.
If you have any further queries regarding our shipping policy, please send us an email on email@example.com or call a member of the Durham Rose team on +44 (0) 2081440035